Recent ActivityMost RecentNewest TopicsSolutionsNew 2026 Optik TV Box woes First take on our new Telus Optic TV box. We received our new boxes last week to replace the current 4 that we have. We were told by a friendly tech services rep in the Philippines that everything w...Telus TV+ channel guide keeps switching to "all channels" I'm experiencing an issue with my Telus TV+ channel guide. The filter and sort settings keep reverting to “All channels,” even though I had selected “My favourite channels.” While the TV is on, the...Original Telus email address 1999? I was cancelling my Telus internet but arranging to keep my email address when we ran into a problem. Apparently the address I was using is an alias created after Telus assigned me a 1A1****@telus.ne...Credit derogatory mark I noticed a derogatory mark in my credit score from Telus so I recently contacted them to ask about details and history and they told me they were unable to provide the bill and details as my account...Possible Scam Text I just got a text from a 4 digit number (7626) and the message is as follows: "TELUS: Welcome to USA! You have Easy Roam with a daily charge of $14. You'll only be charged on days you access your ...SolvedHow To Contact Management I am trying to get in touch with the highest point of escalation that I can get to. I have been dealing with Telus reps for over 1 month now in regards to a win-back offer that I was promised. I have...Plan Upgrade Inquiries Can someone clarify this to me? I'm looking at a plan upgrade but just want to understand a couple items in the new plan. Unlimited Domestic & Int'l Text - Is there a fee to send a text to...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Telus Mobility 14 day Asia Pass $70 I’m travelling to Japan in a couple of weeks. Telus Mobility has an Asia Easy Roam 14 Day Pass for $70. The Telus Mobility website says that it includes Japan; however, the MyTelus app doesn’t includ...Trouble accessing crave account Hello, I have been on the phone with telus support for 1 hr and then crave support for 45 min ( then the call got disconnected when they put me on hold ). This forum has helped me in the past. I h...
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