TELUS Neighbourhood

Rick81

For the last week I have been unable to access Optik TV via MyTeuls account? When I attempt to "Manage" my Optik TV I get an error message. "Looks like something went wrong. Please try again." I have tried to access this feature from Windows (Fir...

Rick81

On Sept 13th I subscribed to a new 2 year contract for internet, phone and TV. The upgraded plan included a 3yr Telus Security package (why 36 months instead of 24 was never explained) with an outdoor camera. Almost immediately I received a 42 page c...

Rick81

Recently I have been getting a Google Security Alert at EVERY logon to my Telus Gmail account. This is happening on RESTART/REBOOT of the following devices: My Windows 10 desktopMy Android telephoneMy Android tabletMy Linux desktop, andMy wife's Linu...

Rick81 · 09-12-2021

I recently was updated to Telus fibre. All went smoothly BUT I now notice a couple of telephone related things. 1) I suddenly have call waiting. A feature I hate and would like to permanently disable. Yes PERMANENTLY! 2) I have 2 Panasonic wireless p...

Rick81 · 11-13-2020

I use the Telus voice-mail system on my landline. One of the features of that service is that I get sent an email when a voice-mail is left. This worked well up until the transfer to Gmail. Now when I receive a voice-mail Telus, as normally done in t...

Rick81

An update! I received my bill for Sept/October and was shocked at the total. Because of all the delays I was charged $200 plus tax for not activating the 2 cameras within 30 days. Yes 2 cameras! The first camera arrived in 3 weeks after my original ...

Rick81

Today, Oct 19th, I finally received the "Automation Hub" (along with a gigabit switch and 2 smart plugs). The installation of the camera was successful but calibration will have to wait until tomorrow. Thanks to MelH for listening to my tale of woe! ...

Rick81

Thank you for the clarification. I will attempt to contact you via social media.

Rick81

Thanks for getting back MelH. I'm not sure of your role here with respect to Telus. I'll assume that since you did not forward my email directly to TelusSupport that you are acting here as a volunteer not a Telus employee/representative. That said, t...

Rick81

This topic has been all over the web for quite a while. It seems the solution is to modify the Administrator Console. Of course we don't have access to the Administrator Console. Sooooo, would I be correct in assuming that Telus is the Administrator ...

TELUS Neighbourhood

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User Activity

Cannot "Manage" Optik TV or Home Phone?

Telus Securrity - Can't Get their act togther!

Telus Gmail Security Alert at EVERY Logon

No message waiting light?

Gmail and Telus voice-mail not playing well

Re: Telus Securrity - Can't Get their act togther!

Re: Telus Securrity - Can't Get their act togther!

Re: Telus Securrity - Can't Get their act togther!

Re: Telus Securrity - Can't Get their act togther!

Re: Google Maps - How to solve Organization Administrator issue