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Recent ActivityMost RecentNewest TopicsSolutionsConnection Fee Not Waived Just received my first bill and it was a total surprise. The sales rep promised there will be no connection fee but I was charged $80 for that. I have the sales rep's phone number but he didn't call ...Can't Fast Forward Recorded Program I recorded The Great Canadian Baking Show series from the CBC Calgary channel (204), but I can’t fast-forward through any of the episodes. A previous thread on this forum from two years ago mentione...Need Explantion I requested my move before November 15th and with the irresponsibility of the technician my 2 scheduled appointments were moved to another dates. Its 21st of December and my landlord is really getti...Got Scam Call I got a call from 1-844-999-9927, asked me to install network security as I have hacking issues and they made me read a page, I think “https://www.support-wiz.com/Telus-Technical-Support.html” this ...Hisense tv remote problem I have just signed up with Telus TV and have found many obstacles to having a smooth user experience. (And getting the correct info is a royal pita) my latest problem is pairing my Hisense TV (58A51...missing purchased movie from on demand We had purchased the movie Wicked and it has been on our purchased list for a while. It has now disappeared. Please fix. Special Offer Availability I am a landlord with two separate properties in Edmonton. The properties are less than 10 km apart from each other. I supply 1 Gig fibre internet for each properties. Today I accepted an offer of 3Gi...New Fibre Install keeps going offline I run what I consider to be a smart home with multiple security cameras, voice controlled lights, TVs, personal devices (phones, laptops, iPads), and a couple of cars that connect to wifi for OTA upd...Optix TV wont turn on my optix TV box wont turn on, and been struggling to get through support to have it replace tried AI chat, which send you in circle between 3 answers tired "call me back", which it never did after...Beware of incorrect upgrade information for Optik I was sent a text from Telus advising me that I needed to upgrade my Optik Box as my equipment was outdated. The text link which I opened showed the new google android boxes. However when I clicked f...
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