Forum Discussion
Connection Fee Not Waived
Just received my first bill and it was a total surprise. The sales rep promised there will be no connection fee but I was charged $80 for that. I have the sales rep's phone number but he didn't call me back. He also promised bundle discount and which is not applied neither. What should I do?
2 Replies
TELUS_SupportOfficial Support Team
Hi there, To review your account and resolve these issues, please send us a private message with your account details.
I tried to send you a private message but it wouldn’t go through. Please advise.
