TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2139 PostsLatest topics in TV
Video on Demand choice will not play
Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, because CTV Sci-fi is on video on demand, and when I che...
Fix Series Recordings Across Channels
Again, I had the Curling Players' Championship recorded for most draws and the quarter finals and final - I thought. So what happens? The finals are moved by Sportsnet to other channels!Result? No Recordings for the finals! After 2 years, with this n...
Discovery, HGTV etc.. now free preview?
I’ve always had discovery, HGTV, food network etc… and they were taking away in January and replaced with channels that I never asked for and do not watch, Now I see HGTV, Discovery etc… are back but now under Free Preview…… so what the hell? Give me...
Nature & Civilization Channel Displays on Website
When I login to customize my Optik TV Package, the Nature & Civilization choice does not display the Love Nature or Smithsonian Channel. It only displays the BBC Earth logo: However, the main Telus website page does display the three channel logos un...
The Irrational (tv show) is missing episodes
Season 1 has 11 episodes but in demand only has 8 and then it jumps to season 2
Paramount Channel Shown under Prime Time Pack
The Prime Time package still shows Paramount channel on the Telus website when I review my theme packs:
Missing Episodes Mobile OnDemand
Hi there, For several years, OnDemand libraries using the mobile app have been missing episodes that are available using the television/box. For example, current Young and the Restless OnDemand has episode 132 which is available using the television ...
Resolved! TV-21T Box Won't Wake, Have To Reboot Every Day
I've had a TV-21T box since late August 2024. I worked fine up until a few days ago. At the beginning of March 2025 I encountered a problem where the box wouldn't wake from "network standby" (blue LED), and it has now become a daily problem that is o...
Poor Technical Support (first-line)
I am really getting feed up with Telus' first-line technical support. All they seem to do (or be mandated to do) is to go through their script.They do not seem to have a history of the account. I called for the third time on essentially the same issu...
