OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1864 PostsLatest topics in Optik TV
Can't manage my package selection through the website or the Telus app
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...
Telus Tv plus app on firestick
When will Telus introduce an app on Firestick?
TelusTV-21T and Universal Remotes
I have a new TelusTV-21T box . I want to use an universal remote but the codes for Telus do not work, and this is for 2 different universal remotes (with the code provided to use by each), and by trying the auto program feature on both where it tries...
Stingray Music channel
My stingray music channel disappeared recently. I had uploaded the app to my phone, used my Telus account to sign in and today I notice I am no longer subscribed and need to pay for the app on my phone. What happened here? I have a music video statio...
Optik TV vs Rogers/Shaw Ignite/Xfinity
In 2023, I was, very briefly, a Telus Optik TV and internet subscriber. The many, many issues with the Optik set-top boxes forced me to switch to Shaw, who gave me a great deal on a 1.5 Gbps internet plan and TV package. I see that now Telus offers 3...
Optik audio sync
Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous.
Intermittent Stingray channel issue (can't get back to normal channels)
So we've been noticing an intermittent issue with the free Stingray channels and going back to other channels that we're subscribed to. For example: Listening to music on channel 7856 ... then when we want to go back to a sports channel (or any other...
Resolved! FOX Business Channel /France 24 on Rogers
With Shaw now under Rogers ownership. Is Telus planning on adding FOX Business and France 24 to the lineup to keep up with the competition? I see that Rogers is slowly adding channels that Telus does not currently provide.
TELUS TV+ Recording CBC National and CTV News at 6 still VERY BROKEN
TELUS, please! Fix the Metadata and make the TV+ App recording schedule work! I, and tens of thousands of TV+ paying customers, cannot set recording of repeat programs like CBC National and CTV News among many. After clicking on 'Record' or 'Record S...
Can’t Tape CTV News
Signed up with Telus in July 2024. For awhile, I could tape CTV morning news as a series as usual (from our previous provider). Then, around August, I was not allowed to tape it as a series, only individual which meant, poor me, scrolling ahead to ea...
