TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2147 PostsLatest topics in TV
Missing Survivor Episode
Survivor season 48 episode 8 didn’t record (though I have a series record set up) and gives the error “unable to play video. Please try again later” when I try to watch it on demand.
TelusTV-21T Incompatibility with Samsung Frame TV?
Having serious problem trying to get TelusTV-21T to work with my home theatre system. Shaw worked fine as an input to my Marantz 7013 receiver and Samsung Frame TV (as does my DVD player, Sonos, and Apple TV), but the TelusTV will not work. It used t...
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
Replacement Remote TV Digital Box
Hello! Anybody have any luck getting replacement Bluetooth remotes for the Telus TV Digital Box? I called Telus and they told me they can't send out replacements and I would have to go to my nearest authorized Telus Dealer. I went there and they told...
Optik on Apple TV won't show prior hours content
Optik TV on the Apple TV used to allow you to watch earlier content but in the last few weeks it won't allow me to rewind, or play a show from the start, or even go to an earlier show in the day and play it. I have a subscription to Optik+ and it use...
Horrible customer service
Our whole process with Telus had been an absolute nightmare. I was put on a TV contract without accepting the term. I only upgraded my TV package and I was charged additional fees for set up. After three separate phone calls and 5 hours of my time wa...
Video on Demand choice will not play
Good morning. I had not realized that the program Surreal Estate was going to have a 3rd season, and did not have it set up to record. Once I realized, I set it up, and wasn't terribly worried, because CTV Sci-fi is on video on demand, and when I che...
Very odd PVR recording error
On my PVR I have set as a series the program "The Visioneers With Zay Harding" on KIRO ch 133, which is seen each Saturday. On April 12, my PVR recorded the show for that day, and also started to record the program for the following April 19 show! Th...
Pick 5 for Telus Customers Using 4K TV Cable Boxes
Hi there - I was looking to swap a few of my theme packs since a few of them now only contain 1 or 2 channels we watch. The good thing is that all the channels we still watch that were part of the theme packs we were going to lose are all part of the...
Delay in sports brodcasts
I was under the impression that Telus had solved the 30 to 40 second delay on sports broadcasting. Hockey games, basketball etc. So disappointed that I keep hearing the score and highlights from friends before I can see it.Anyone else having this iss...
