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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2121 Posts

Latest topics in TV

Where to view my movie credits now

I used to be able to see the available credit balance in my account. I have optic tv and it changed the menu so I don’t have the “deals and coupons” category on my on demand menu now.Any suggestions?

Aidan by Just Moved In
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Stingray Music Ads

I find the recently added Telus Ads in Stingray very, very annoying. The audio level is much higher than the music and completely take away from the enjoyment of the music. Please remove the Ads as soon as possible - in the meantime, I am no longer l...

Denali by Just Moved In
  • 58 Views
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why can i not record tsn,

i can not recorded f1 on tsn, i used to be able to record the races ,whats going on,

tom8 by Neighbour
  • 41 Views
  • 1 replies
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Series recording across channels - when???

So nearly 2 years in using the TelusTV-21T STB and still waaaay behind the competition in basic functionality! I'm a very infrequent poster these days 'banging my head against the wall' hurts Hard to believe TELUS STILL cannot record across channels....

MrSL by Leader
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Can't manage my package selection through the website or the Telus app

I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...

telus-1.JPG telus-2.JPG Screenshot_20231011_231903_My TELUS.jpg
Noobie by Neighbour
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Audio - NHL Centre Ice games involving St Louis

Currently channel 1103 has choppy audio. This seems to happen during every St Louis Blues game that I tune into on NHL Centre (although the Chicago feed is currently being shown). Something needs to be done about this as it's been happening all seaso...

RIch97 by Organizer
  • 23 Views
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How to remove/reset WPS WiFi from Optik TV 4K Box

I cannot figure out how to do this - to make it forget the network. I have a DVR and three Optik TV 4K boxes. One has never been connected to WiFi which is OK because it is ethernet. Another is on WiFi because I have no network port near it. A third ...

brians by Organizer
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What is wrong with Telus?

In general, what is going on? This week I received three phone calls from Telus, today I answered. The caller asked me by name if service on my internet and tv were to my satisfaction. I said "Not really. The tv is too expensive and my internet eithe...

Majority of pictures are too dark since install

Both my LG oled TV’s have very dark pictures during indoor scenes now . It’s as though Telus has some kind of firmware issue with there android tv boxes .Both tvs were perfectly fine before switching to Telus , as a matter of fact I had my oled tvs s...

Telus TV-21T operating system issues

Sometimes you’re watching a show and you pause for a moment to have a close look at something in the picture. Problem is, the progress bar, title of the show and all of the option buttons come up and never disappear.Most other operating systems, thes...

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