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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2039 Posts

Latest topics in TV

Menu issue TOD

Scrolling to TV on demand, Crave TOD and down to Movies and specials it is only showing one movie Borderlands. No option to select any further categories. Had to select that movie and manually scroll up 70 selections to get to the one I wanted. STB h...

Dave630 by Just Moved In
  • 21 Views
  • 0 replies
  • 0 kudos

4K Digital Box Wireless (Solution)

My Optik 4K Wireless Digital Box now is working like a charm: The first day, I fumbled with the box, something with the initial firmware isn't correct. It freezes some times.But some one told me to unplug my Wireless Router/Hub/Pods, after that I wai...

tvwatcher8 by Friendly Neighbour
  • 101 Views
  • 5 replies
  • 1 kudos

Optik ticks me off

Am I the only one who has no problems connecting to optik tv in their house using an iPhone or iPad but it’s hit and miss with the Telus supplied android boxes. The apple devices can be further from the Wifi router but work faithfully. Can’t go back ...

Wkmacd by Friendly Neighbour
  • 105 Views
  • 3 replies
  • 0 kudos

Optik audio sync

Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous.

Nio by Neighbour
  • 698 Views
  • 10 replies
  • 0 kudos

Resolved! Optik TV Android Box setting up profiles

Hi,I have 2 Telus Optik TV Android boxes (TelusTV-21T).With my first one, when the TV and box is powered up, I get a "Who is watching what" screen, where I can choose between 2 profiles that I setup. Each profile has a different profile pic.But with ...

gpi by Organizer
  • 334 Views
  • 8 replies
  • 0 kudos

Telus TV+ App / 4K Apple TV box / bad advice from Telus....now what?

I was getting conflicting information about watching 4K channels via a 4K Apple TV box since before I changed over to Telus services. I found it hard to find the information I needed on this forum and different Telus staff told me no, and also yes.I ...

LS246 by Neighbour
  • 539 Views
  • 3 replies
  • 0 kudos

Digital boxes

I have tried to order a digital box so we can enjoy our Disney + subscription on our main tv. Was told they aren’t available even though I was able to order one after being on hold for 2hrs on Jan 13. When will these be available so we can enjoy our ...

Delay in sports brodcasts

I was under the impression that Telus had solved the 30 to 40 second delay on sports broadcasting. Hockey games, basketball etc. So disappointed that I keep hearing the score and highlights from friends before I can see it.Anyone else having this iss...

PR101 by Neighbour
  • 160 Views
  • 3 replies
  • 0 kudos

Remote stuck on "4" and can't exit Stingray.

All the buttons on the remote control produced the number “4”! And the TV was stuck on Stingray. Sometimes I'd manage to switch to one of the other 2 working channels, but it'd come right back on Stingray.The main box in the living room (recorder) wa...

Friendliest neighbours
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