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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2060 Posts

Latest topics in TV

How do I find responses?

I posted a question a few days ago. How do I find my post again so I can see if there have been any responses? Also, please stop with the childish award badges. We just want support. Thanks.

Ludwig by Neighbour
  • 15 Views
  • 1 replies
  • 0 kudos

Resolved! Stingray Music

Stingray music on Telus tv sucks since last fall. Difficult to change channels. Don’t understand profiles. No instructions anywhere to navigate how to use. Why the change? Everything worked perfectly before “update”. If no improvements, seriously con...

Stream plus

I have signed up for Stream plus, been billed the initial charge, contacted tech support and still do not have the service. Is this typical Telus Service? So Frustrating.

Sam11 by Neighbour
  • 47 Views
  • 1 replies
  • 0 kudos

TELUS Films & Series

I keep getting this email: "Action required: Activate your TELUS Films & Series subscription." However my account IS already activated.

mrskvk by Neighbour
  • 50 Views
  • 1 replies
  • 0 kudos

Can't change premium channels online

I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online. I get to the point where I am asked to continue after changing my selections.But when I click continue, I get this message I've tried using different browsers...

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Sherrye by Friendly Neighbour
  • 183 Views
  • 3 replies
  • 0 kudos

Ordering a 4K Box

I need a 4K box how do I order one.  So frustrated.

JC56 by Neighbour
  • 1629 Views
  • 2 replies
  • 0 kudos

Telus satellite receivers

I know Telus no longer supports satellite TV but will they let people still using it to add additional recivers?I have 2 sat PVR's I'd like to sell if I can.

User interface questions

1. Is there a way to delete a recording immediately after watching it? The only way I know of now is to bring up the recordings manager, navigate to the one I just watched, and delete it from there. This is clunky.2. Is there a way to remove items fr...

WesJD by Friendly Neighbour
  • 61 Views
  • 2 replies
  • 0 kudos

Resolved! Amazon Prime additional channel subscriptions

I recently signed up for Amazon Prime through adding it to my Optik TV selections. In looking through the available programs, I noticed that Amazon Prime offered programs from BBC Earth and Smithsonian Channel, but it said an additional subscription ...

eb99 by Neighbour
  • 105 Views
  • 3 replies
  • 0 kudos

Ads on Stingray Music

I started hearing ads while listening to Stingray music a few weeks ago. We are subscribed to TELUS Optic TV and Stingray is included in the package. We pay big bucks to stay with TELUS TV, rather than switch to other providers with more affordable s...

97005 by Neighbour
  • 552 Views
  • 3 replies
  • 1 kudos
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