January was Tellus bill
I wonder why I haven’t receive Tellus bill this January
Latest topics
Telus' Business Strategy - Giving lies and scamming customers for profits?
Signed up for a mobility service in Dec via Telus sales rep over the phone. Received an email with a service agreement with an incorrect plan. Rep said don't worry and they'd call back in few days to make sure everything is corrected. This is when ev...
Misbilling
I recently took over managing my mother Telus accounts (Mobility, landlines, TV & Internet) . She is 93 years old and mostly blind so cannot do it herself. On reviewing her bank statements and Telus bills for 2024 I have found that she has over paid ...
Resolved! Stream+ can't connect to my existing Prime account?
So I just signed up for Stream+. Activating Telus TV+ was no problem (since I didn't already have an account). Next I went to activate Amazon Prime. I already have an Amazon Prime account so when I click Activate, I'm taken to an Amazon page to confi...
24 Disney+ promo offer cant redeem it , cause previous promo!!
Hello Last May,2024 i bought an Apple Watch series 9 and it came with a 12 month Disney + promo , which is valid till next May 2025. So , i just bought an Iphone 16 pro max on BLACK FRIDAY week , under a 2 year renewal plan , which came with a 24 mon...
Stream+ Not Working! Help Please!
It's been over a week since I bought Stream+, and it's not working, I can't connect to any streaming services, I can't update my credit card information, and I can not do anything. Can someone please fix this
A Two-Cent Mystery
I have a talk and text 100 mobile plan. I topped up my account with $100 before my plan was coming due for renewal. The balance showed the $100 at first, however, when I tried to make a phone call a couple days after, the call could not get through a...
Welcome email
I was wondering how long it normally takes to get the welcome email to register my account
Orders
Anyone else place an order for a new phone only for it to be randomly canceled and when you phone customer service they just reorder it but then it never ships? Feels like I’m dealing with a third world company unbelievable.
Price match
Anyone else have issues with price match taking longer that the 15 business days?
