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How can I sign up for paperless billing/paper billing?

Ginnungagap
Ambassador

How can I sign up for paperless billing/paper billing?

3 REPLIES 3

WongTong
Leader

Here is a link to instructions on how you can switch to paperless billing: http://mobility.telus.com/en/BC/Billing-Support/go-paperless.shtml

Shawn1
Just Moved In
This is the worst Web site. All I want to do is sign up for paperless billing and it won't let me and keeps going back to a page that I have want. This is a complete **bleep**en waste of time.

jayman1973
Helpful Neighbour

Hello Ginnungagap,

 

Here are the steps to sign up for paperless billing.  By going paperless you won't be charged the fee to have your bill mailed to you.

 

1) On the telus.com screen, log in to your mobility account

2) Click on the billing category

3) Under the Mobility Bill Management category

4) Click on "billing methods"

5) Click on the circle beside "go paperless"

6) Verify that your address is correct

7) Click the green icon "save"

 

You should get a response with a green checkmark saying that your registration was "successful".  If not then call TELUS at *611 and they can set up paperless billing for you.