I am a Karaoke Dj/Musician and have been a long time Telus customer. Unfortunately Covid-19 has closed all my venues I play (4 different venues each week) and my telus bill has been going up. I managed to "scrounge" up $100 at least to show I still have every intention of keeping my Telus account, and now they want it paid in full WITHIN A MONTH. THIS IS IMPOSSIBLE! How do they think that is a reasonable response during this Covid-19 crisis? How do I extend my payments so I keep connected during these unprecedented times?
Hi @StartShutdown ,
Sorry to hear the impact COVID-19 has had on your DJ/Musician business.
I would suggest contacting your Payment Services Team and request "Payment Arrangements". They will help you get on a payment plan in a balanced way to ensure your service remains active. There are other factors to consider which may adjust how far down the road an arrangement can be.
Since your not eligible for CERB, there is still many other great options available. Some provinces are giving breaks on hydro, rent, and other things. I suggest going to your official provincial website and see what is available. Below are some quick links to each province government website. You want to search for keywords such as "Financial" "payments" "relief".
Here are some quick links to most provinces in Canada
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