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Forum discussion about TELUS Home Services plans and accounts.
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telus should call us back rather than put us on hold

When I have to call Telus for some sort of support, invariably I encounter an "all agents are busy, please stay on the line" message. More than 3 years ago I had my TV service with Shaw, who are NOT a phone company. But they had worked out how to cal...

ebill on line

We are having problems accessing our account in order to pay our bill online.

knitsui by • Just Moved In
  • 15104 Views
  • 8 replies
  • 1 kudos

E-mail account

How do I set up a Telus home account, which was just installed today?

Resolved! More poor service from TELUS

I wanted to order NFL Sunday Ticket this weekend. I wanted to give TELUS $200 above my usual fees for this service. On Saturday afternoon, I tried ordering it through Optik TV, after wasting time with the typically slow navigation, it said that one c...

pxxiii by • Just Moved In
  • 7855 Views
  • 2 replies
  • 0 kudos

Resolved! Re subscribe

As an existing Telus customer, am I entitled to the incentives that you are offering should I re subscribe to your bundle services?

Romeo by • Just Moved In
  • 4514 Views
  • 1 replies
  • 0 kudos

What is your 3 year contract all about?

What if for some upsaken reason you had to cancel your services during the 3 years? Are you commited to have full packages or can you drop down to basic if you needed to due to $ reasons.

Vicki by • Just Moved In
  • 4364 Views
  • 1 replies
  • 0 kudos
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