My Home Account
Forum discussion about TELUS Home Services plans and accounts.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Land Line Static

We Have Severe Weather Related Line Static Which Renders Our Land Line Unusable during wet weather.However It Is Still Possible For Someone To Leave A Clear Voicemail.Our Research Indicates That This Is Most Likely Water Ingress To The Lines Up On Po...


I was just wondering ( not that it is much ) why there is a balancing oweing of .10 cents, when my Bill was $64.90 and I paid a total of $65.00 One payment of $30.00 then I just paid another payment of $35.00.So I was just curious as to why there is ...

Resolved! Home account

Hi I have been locked out of my online account

Slpalmer by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Ideas for handling Nuisance Calling

It's getting easier for people to switch phone services. So service has to be the name of the game. No one right now has a good answer to nuisance calls. In the long run, I wish that it cost a buck to make a call, but you received 90 cents to receive...

sgbotsford by Friendly Neighbour
  • 1 replies
  • 0 kudos

Pre-Authorized payments

Is there a reason pre-authorized payments are deducted on the billing date instead of the due date (or nearer to the due date)? It seems that PAC customers are penalized for making an arrangement that is convenient for both TELUS and themselves.

No TV receptio

I've lost TV reception. Have reset both boxes. I live in SE Calgary

byfred by Just Moved In
  • 1 replies
  • 0 kudos

downton abbey episode 7...

Downton Abbey episode 7 did NOT record on PVR this past Sunday Feb 16th. How annoying...maybe the weather had something to do with it? I set it to record the series from the beginning and it did not record this episode. Did this happen to anyone else...

mommac by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! changing account

We are finding that our bill is far too expensive for what we actually enjoy watching on the channels that we have. We have 6 theme packs @ $9.00 each and do not know exactly what chanels these include. Could you please explain to us what we have. We...

breeze by Just Moved In
  • 1 replies
  • 0 kudos

Paperless billing

HOw do I sign up for paperless billing to save the $2/month service chg?

3sisters by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! test


bigsonny by Just Moved In
  • 2 replies
  • 0 kudos