August
Trying to contact Telus on the phone, been waiting for an hour already...
Why can`t Telus hire some more helpdesk folks? Response times is at par with wifi speed, geez
August
Guess what, after 1 hour and 25 minutes, phone call dropped. Should I dare to retry?
August
Try first thing in the morning.
August
Sorry about the long wait. Were you able to get through to our team for assistance?
August
Yes, by setting up a call back, it's not immediate though as first available time slot was following day, but that's ok. No way I'll try again calling Telus directly unless maybe first thing in the morning, as suggested.