Community Spotlight3 MIN READStreaming on TELUS - September 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsYour television cannot support HDCP (H1001) I turned on my Sony TV today and I received the following flashing warning: Your television cannot support HDCP video over your high definition connection (H1001) This has happened a couple of time...TV Guide 417, 418,419 Only on the TV Guide do these 3 channels appear on My Favorites. They do not appear on My Subscribed. Since I do not subscribe to these 417,418,419 this should only show in All channels. Anyone else...TELUS TV has a mind of its own Beyond the fact that TV programming has become mundane and the addition of these ridiculous one show channels are useless, the biggest thing that has me wanting to cancel TELUS TV is that their hardw...Support Issues I was moved from copper to fiber a year ago (mandatory apparently). This line is primarily used for a fax machine for my business. Since the move to fiber, 9 out of 10 incoming faxes fails the handsh...Customer Service Issue Paying customer for 25-26 years. I am tired of being lied to and these agents on the phone not volunteering information and providing all the information required before hand. I'm tired of wasting ...Phone number transfer and creating new eSIM I'm a new Telus customer and I've been having technical issues with getting one of my phone numbers ported. The account specialist keeps telling me to wait or that it's being worked on or that I shou...Onboarding I'm in Bali but wasn't getting my OTPs sent to sms so I switched to Telus' top plan covering Asia etc. Didn't get the onboarding sms. Emails just tell me to register and account which I did. When sig...Loyalty Rewards Issue Our loyalty rewards expired and I can't even figure out how to contact a live agent. The circles with AI are ridiculous. Looking for suggestions - thanks Cannot submit the form to transfer my home service to another person I want to transfer my home service to my roommate, but I cannot submit the form. What's wrong? I have submit a form before but not receive any callback. Download/Upload Speeds I've been having intermittent wifi connections in my home. Sometimes it works fine, other times ridiculously slow and other times it's non-existent My modem is in the kitchen and wifi is fine on the ...
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