Community Spotlight3 MIN READStreaming on TELUS - Februrary 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsTelus Can't Apply Novus Loyalty Discount Hello! I see that Novus is doing a $50/m 1GB deal, with 1 month free. I tried to call today to get a renewal discount, since the new internet prices would be $135/m plus $20 for Unlimited Data Usag...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Meet Our Team Who Are We? We're TELUS team members tasked with making sure you get the most out of your Neighbourhood community experience. We wear many hats but you may know us as Community Managers, Mo...Does One Plus N20 compatible with Telus? Hello, I am thinking about transfer my phone plan from Virgin to Telus. I am holding a One Plus N20 that was bought few years back from BestBuy. Interesting thing is, it works fine with Virgin, but ...Can’t get the fiber directly to nh20a to work?? The tech came upgraded my internet to 3gb he’s nice and even swapped both my wifi 6 box to wifi 7 instead of just 1.. the problem lies.. he ain’t able to get the fiber thru the sfp module to work on ...I need help getting a Telus Living Well Companion (Lifeline) I need help escalating my unfulfilled order, which was promised for delivery yesterday. I have contacted Telus staff, spoke to a Level 2 supervisor, and no one can tell me when the lifeline pendant e...Ch 121 Chek missing from basic package Since having a new wifi box installed by Telus two weeks ago we are not able to watch Chek TV (Ch121) which is all we watch for Jeopardy, two other channels that are part of the basic package also no...Telus Connect app login failure: Unable to login to this app with your My Account settings I am attempting to do the first time setup of a BwHSIA - Smart Hub Business. The first step is to install and log in to the Telus Connect app. I receive the error "Oops Unable to login to this ap...Short Internet outages every 20 minutes I'm new to Telus, with service for only about 2.5 weeks -- 3G Fibre. Great stuff until... Since Feb. 2 at 2PM I've been experiencing short ~30-45 second outages every 20 minutes. I have monitoring o...Mobility Account Issues + Mobility for Good Hey Telus Team, I'm hoping this reaches the right person so posting here. We've been dealing with conflicting stories from reps and the PAP system and which payments are attached to which servi...
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