Recently, the cost of Stream+ went up by $5. I was notified only by way of a small paragraph at the very bottom of my February statement after the long list of my calling history - which I never look at. As a courtesy, Telus should tell us through ei...
Hi all, I am living out of Canada right now. I just purchased a new iphone not realising there is no sim card tray. Getting an eSim sent to me is problematic to say the least. I am paying for my Telus line but can't use it. As I have an active accoun...
I reported fraud to Telus weeks ago, and was told that the Telus fraud team would get back to me within 10 business days. It has been longer than that (17 business days), and still, I have not heard anything. I also reported the fraud to the governme...
Five stars for Telus agent, Rudy. The call was an hour. He was very helpful and did an outstanding job. Other agents I spoke to in the last few days were not great at all and even rude. It takes one very good agent to turn things around for customer ...
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
Received a call from a number showed Telus on the call display. 18443721809.They were offering us another deal on Telus Mobility. They knew all of our Telus services we had and my cellphone type and model. Is this a legit number or call centre?
I got a Call Offering me a better phone and plan service that was not listed in any Telus website or Koodo Website, So I ask for an email with the offer, and it came from this [email protected] I believe this one is a scam, when I s...
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