Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Is this a scam?
I recently recieve a call from 888-519-0122 and he he use a email address <Admin edit: removed email address>. He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen ...
Solved
Chang
24 minutes ago Place Mobility
1.2KViews
0likes
6Comments
Mobility offer - scam or great deal?
Received a call from 888-519-0122 - said they were calling from Telus. Being polite, and having time, I was curious about the offer - asked about some kind of streaming / mobile plan bundle. Eventual...
GhotiGuy
5 hours ago Place Mobility
deal
deals
Mobility
scam
Scam Prevention
8Views
0likes
0Comments
Mobility Phone Issues
Anyone who can suggest how to work with telus. I have been having issues since Sep 7 running my mobile phone for a business and the service is really poor. They said they opened a ticket and it could...
Rch123
1 day ago Place Mobility
Bad signal
Mobility
342Views
0likes
16Comments
Can't activate Netflix subscription
When I tried to activate the Netflix subscription by creating a new account or connect with existing account. The error message is still showing up and not allow me to process. Here is the message wh...
RichieS
1 day ago Place Mobility
netflix
25Views
0likes
3Comments
Frequent fibre internet drops every few hours – anyone else facing this?
Hey everyone, I’ve been facing a strange issue with my fibre internet connection where it drops every few hours for a few minutes and then reconnects automatically. It’s not a complete outage, but e...
Solved
arifsharif
2 days ago Place Mobility
26Views
0likes
3Comments
bill
how do i get telus to send me my bill i have agread to ebilling but telus wont send me a bill i need telus to send me a pdf of my bill to my email why cant they do this
Solved
gw2
2 days ago Place Mobility
customer service
21Views
0likes
1Comment
NSF Fee Waiver?
I just got my bill for my mobile phone plan and it has a NSF fee which is confusing to me because it just came out and I just recently activated my Telus phone plan maybe 1 month ago. So I don't get ...
AyeItsRiver
2 days ago Place Mobility
bring it back
Mobility
21Views
0likes
1Comment
Charged against unused service
I'm hoping someone here can point me in the right direction. I've been charged for mobility services that I never used — the line was inactive/unused, yet the charges still appeared on my bill. I've...
deepikab25
2 days ago Place Mobility
billing
customer service
Horrible service
Mobility
Possible scam
10Views
0likes
1Comment
Overcharging
I just upgraded our 2 phones with a 2 year plan and my bill tripled. Our last contract was $174/month and my last bill was $469. How is that even possible? Almost 3 times as much? I can understan...
rachelmillard
2 days ago Place Mobility
21Views
0likes
1Comment
Telus wireless home internet
Will this be coming to Metro Vancouver!? Soon!?
cafekief
2 days ago Place Mobility
18Views
0likes
1Comment