Android Q/10 and EMUI 10, essentially same thing with Huawei just putting their spin on it. EMUI 10.1 is for P30/P30 Pro whereas EMUI 10 is supposedly now landing on P20/P20 Pro and P30 Lite here in Canada, after many many may many months and umpteen delays... With the latter three devices some regions received said update way back in January/February (China/India) so that tells you slow of a rollout it has been. Yup I've been to the moon and back many a times following this one and let me tell you I have never seen anything like in 10 years of using Android.
Telus, Koodo, Fido and Rogers all posted June 24 as to when it would become available but Huawei never officially released until June 27 - mid-June was the supposed w/Huawei pushing it back to end-of-June on the 19th - and the only carrier's I've heard actually delivering have been Rogers and Fido but there's been less of a handful of reports on that, plus cannot say whether everyone who supposedly received was using a carrier variant of the P20/P20 Pro or an unlocked variant.
So yeah just putting out feelers to see if anyone w/Telus has received since I've seen no reports anybody actually has. And I'm not so quick to blame Telus here as I truly believe Huawei still has their mits in this somewhere somehow.
I waiting (somewhat) patiently for EMUI 10 for my Huawei P20 pro too.
It really is too bad Huawei locked these devices otherwise I would have moved to Lineage already.
I assume it has something to do with China wanting to mine data from these devices. 😞
"We gladly inform you that the EMUI 10 update is already rolling for the Huawei P20 and P20 Pro in Canada. It is also important to let you know that the updates are rolled out by IMEI number batches, this depends on, the carrier, the region in which you are located and the date and place of purchase. Considering this information, the system update is not pushed to all phones simultaneously. Therefore, you may receive it earlier or later than other devices."
Item of note "rolled out by IMEI number batches". Think their batch must be 2 per day going by the 8ish months that have passed so far. Are the last Huawei's for me.
Insanity ensues again so it looks like we are getting the royal treatment from behind, again! New revelation, EMUI 10 for P20/P20 Pro NOW has a new release date of Aug 19!!!!!!!! Koodo/Fido are the only ones who show that date while Telus/Rogers removed both devices from their listings. What do ya think of them apples?
Now the Telus update schedule page (updated Aug 14) indicates Aug 17 is the magic date showing "Android Q + optimization" for P20 and P20 Pro?
For real or otherwise we're making some major changes that doesn't includes Huawei and no longer relies on carrier's for device's and update support... My LG G8X ThinQ bought through Telus is getting the cold shoulder treatment too (two updates in 10 months), that's definitely not acceptable heading into 2021. Already have my devices so soon we'll be free woohoo!
I always had bad luck with all my phones for updates.. htc desire, nexus 5 (had lineageos on it after a while tho) galaxy s6 and now p20. I think the next phone im going to switch to the dark side of the fruit even if I don't really want to
Apple is definitely tops, Google follows in a somewhat distant second, and think Samsung trails in third differing somewhat on model(s) chosen. This is for devices readily available in our region/country and may differ elsewhere.
I've had varying results over the years mostly not great, but I thought by now (especially heading into 2021) things would be much better off on the update support front yet not finding that to be the case. If anything we've stalemated to a degree or are moving backwards, imo.
As for this EMUI 10 update that has been rolling out for many Huawei device models, and taking eons to complete. Never ever seen anything likes this before, easily has to be precedent setting and the worst by far from any OEM to-date. I'd be burring my head in the sand due to embarrassment if I were tied to such a fiasco. And I don't believe for a second the majority it has anything to do with the pandemic.
P.S. Almost had the fruit in my basket (lol) but thought better of it, highly plausible it still may happen if things don't start to improve though.
hicloud.com is Huawei's mobile cloud servers where users can sync their phone data. Huawei has also posted firmware updates under update.hicloud.com in the past also. It's possible the OTA update could come from Telus but it may also come from Huawei too. I wouldn't be surprised if Huawei is sending user data to their servers even if the user hasn't signed up for a HiCloud account. Sending user data to China is one thing they've been accused of doing many times in the past.
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Not surprised one bit to hear that method didn't work. Just like eRecovery and the Support App (formerly HiCare) that other's have used to acquire the EMUI 10 upgrade sooner. Obviously certain regions are restricted from bypassing the normal OTA upgrade process on Huawei device's which is a bummer, especially in this case.