I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please adv...
I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few days. More of a mild annoyance than anything, but st...
I signed up for stream plus. It’s an extremely frustrating process to link each service. Can’t there be a simple way instead of jumping through hoops??!? anyways i have a disney account. How do I link my Telus account to Disney?
After numerous calls from Telus to return my mobility services I decided I was going to do that. In My Telus they provided an offer that was hard to pass and I used the online tool to apply and selected to bring back my device. The tool did not allow...
I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
So I was told plan is 35 $ a month and phone 52.00 a month they still have me on my old contract for samsung A54 I t was suppose to be cleared off and put on to samsung S25 Aultran and tallk text only what the heck is going on ?
I am trying to return a purchase which i made online. I have sent several emails and made several phone calls didn't receive any response regarding the label they say 3to5 days or 7to10. But haven't received anything yet..I see in this forum that all...
I have seen this question, but no solution.I have updated, deleted, re-installed the Telus TV app on our iPads...It won't even let me enter our username and password...as soon as I click to do so, it comes up with "LOGIN FAILED. THE APP CAN'T CONNECT...
I am a Telus internet customer and was trying to move my cell phones (3) to Telus only to run into an incomprehensible cluster. I was already logged into My Telus and placed the order online only to be asked to log in again during the order, which I ...
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