Good morning, I have received a call from an agent advising of a new promotion for 100gb of data, for $45, and only $15 per month for an Iphone 15.....I'm a little hesitant, as this almost seems to good to be true. Anyone have any thoughts? Thanks.
Activated a Prepaid eSIM for the $100/365 days plan with the BONUS100 in store with a rep, however, when I try to call I get an insufficient balance or no phone plan.
For the past month or so my service has declined. Texting results in a cannot send message regularly. Today when I tried to call, after about 20 seconds the sound on the call would drop out and then eventually hang up. I'm not getting any calls from ...
Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...
Hi,I ordered a phone to upgrade my old one on mytelus. The order goes along smoothly, but the UPS driver doesn't ring the bell, so I get a notice of attempted delivery that I pick up 10 mins after while going out of my house. I was home the whole mor...
My whole time with Telus so far has been vastly unpleasant (I'm sorry lol but it's true) but I recently had a great experience. I can't find a feedback form, so I wanted to say here quickly: a couple weeks ago I called Telus to fix a goof-up I made w...
It should be illegal to put a person whom suffers from a disability on the phone with AI instead of a human who can feel empathy and understand that the customer will need accomodations, and possibly their situation is outside the control of a roboti...
I have been had a Telus business account for years. This is the first time I’ve done Bring It Back where I returned a phone via mail instead of doing it in person at a Telus mobility store. I’m being charged and extra $475 due to “heavy wear and tear...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
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