This is an edited post for my initial rant about my install of Telus fiber. I realized that ranting How poorly the install went doesn’t really help anybody if they were coming here to make a decision on whether to switch to fiber optic. So what I found in my journey of switching from Shaw To The Telus fiber, Is that if the offer for 3G is better than the offer for 1.5 Then go with the 3G. I found No matter how hard I tried I wasn’t getting speeds anywhere close to 3G. In fact the most I was getting was 1.5. However, the price for the 3G was better than the price for the 1.5 so it really doesn’t matter what the number says go with the best price, very few residential set ups can handle anything more than 1.5 anyway.
if you’re on Telus old service then it’s a no-brainer. Call customer support, and work at a new contract for fiber you won’t regret it.
Overall, I’m finding the Internet, very stable without the flapping I was getting from Shaw with my house being at the end of the node. The decision to switch from Shaw was the right one just from performance abilities.
When it comes to the install, they do install a network access hub, plus a separate Wi-Fi router. If you If you find the installer condescending Or dismissive of your needs for where you need the equipment installed, asked to speak to his supervisor.
Hopefully this helps anybody in my community who is looking at switching to Telus fiber.
[OP messaged us to edit their post to what it is now]
