Internet Price is higher than I signed up for!

[KC88]

When I signed up My internet it was supposed to be $70/month, but after a month it went up to $130/month. Then I went to take a look at my agreements somehow it was changed without my consent and it's supposed to be a 2 year agreement!

[AVGJOE]

Same thing for me.  My internet credits are gone.  Called last month took 2 hours, thought it got fixed.  it did not.  Now its like impossible to get a hold of them, or get a call back.  I think i'm gonna just put in a CCTS complaint soon if I can't get a hold of them. It's their mistake, why should I spend hours to correct it.

[TELUS_Support]

Hi @KC88 - we would like to look into this issue for you. We'll send you a private message so please keep an eye out in your inbox