Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsCustomer Service Vancouver Complaint Formal Complaint Letter (Service Not Delivered) Account Number: (removed account number) Address: Gastown Area, Vancouver, BC Date: Dec,13/2025 To Whom It May Concern, I am writing to formal...Unable to see WiFi Boost 6 in Telus Connect app I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...Returned Equipment - still sent to Collections In March I had cancelled my internet service with Telus as I was switching providers. As soon as my new internet was installed, I returned the telus equipment right away via Canada Post. As this was...HDMI control of devices not working As title says the HDMI control of devices not working all the way right. I just want to get to 1 button turn on if possible?? Optik remote turns off all 3 units off with press of power button as it...POOR SERVICE I have had an outstanding service calls for over a month now for my home security system, TWO service appointments set up and TWO service appointments the tech did not show up. Two days sitting at ...How do I cancel internet service agreement renewal? And technician appointment. I accepted an offer to renew my internet service agreement for another two years with better speeds. Unfortunately, the price I'm seeing on this new service agreement is...Locking former customers out of bills After being a long-time Telus customer, I made the decision to move to Rogers because it was a better deal this time. I've always liked Telus, mostly for the excellent customer service, but this is ...New Digital Box Guide shows many channels blank I have been using the new digital boxes for about a month now, and while most things seems to work ok so far, I have noticed that, when I bring up the guide, many channels that I know I’m subscri...Where is the Winners list for contests? I enter for Rewards contests, but never see a winners list posted after the contest ends. For example, the Holiday Calendar 25 days contest that just took place where we entered to win daily…. where...Collection Calls I have been contacted by General Credit Services Inc. collections saying I owe $120, apparently from 2019. I have asked them numerous times to provide me with a bill showing what I owe for. They say ...
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