Hi all
I made the mistake of switching from a residential account to a business account starting in early September. It took several visits over several weeks for services to be installed to be functional. I can’t blame the installers as the problems were all at the Telus side. Horrible considering that the connections were already there from the residential account.
Even now 6 weeks later, I can’t log in to the MyTelus app as it tells me that there is no accounts linked to my email. This is impressive as the same email / password combination works on the website.
Even time I try to resolve anything the system tells me to “log on to the MyTelus app”
In addition when I try to contact Telus to ask them about my bill the amounts the online system tells me I owe don’t match the bills I am asking about
Has anyone suffered similar
