TELUS Neighbourhood

NancyM

Is there a way to reach support at Telus without devoting the better part of a work day to the process?Their automated chat is useless. Although it suggested I could open an incident through myTelus, that feature is simply not available. As a support...

NancyM · 10-09-2020

OK, so yesterday I migrated my mailbox to Google, pretty much under duress (I mean what choice do we have? I've avoided Google all these years to be forced into it by Telus). I lost a full day to get all my devices set up properly. I use Outlook. Thi...

NancyM

NFtoBC's response did not solve my problem as my business rep ignores all my calls and texts.It did prompt me to realize I may be in the wrong place. So after searching more specifically (not on the Telus website but in Google), I found https://www.t...

NancyM

Thanks for your reply.I’ve tried several times to connect with the Business Rep who switched us over but there is no reply.Who’s your business rep – maybe they will respond?This is the second time that their “system” has automatically charged us for ...

NancyM · 10-08-2020

Thanks for the suggestion. I used Thunderbird for a few years but since I have to support others who use Outlook, it's easier for me to know the ins and outs of it. I do agree that the "improvements" Microsoft keeps making have completely ruined the ...

NancyM · 10-08-2020

I wasn't specific - if you want to continue using Outlook, go to the instructions here: https://www.telus.com/en/bc/support/article/telus-email-as-alternative-applicationI would not recommend POP.IMAP is not the ideal solution but at least it works w...

NancyM · 10-08-2020

Just did the migration this morning. I use Outlook 365 so used the G Suite Sync app (GSSMO). What a mistake!!It took 2 + hours to do some sort of synchronization - then when I opened Outlook IT DID IT AGAIN!!!!! Fully synced, I close Outlook and it s...

TELUS Neighbourhood

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How to contact Telus re: billing issue for Business Mobility

Unwelcome migration to Gmail - What a mess in Outlook for Windows

Re: How to contact Telus re: billing issue for Business Mobility

Re: How to contact Telus re: billing issue for Business Mobility

Re: Email transfer from Telus to G Suite - BEWARE THE G SUITE SYNC APP

Re: Email transfer from Telus to G Suite - BEWARE THE G SUITE SYNC APP

Email transfer from Telus to G Suite - BEWARE THE G SUITE SYNC APP