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Hayu app unavailable on Telus Optik

jaysway
Neighbour

I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error code: 0.  In the last 2 days I was able to start the app but as soon as I selected a show to watch, I would get a message saying it was having problems acquiring the license.  I have tried rebooting the digital box.  

 

3 REPLIES 3

Allison08
Neighbour

I’m having the same issue. 

Gman63
Neighbour

I have the same issue. Called Telus and they are aware of the issue reported on May 8th. The outage number is 37412 and is still under investigation.

BigBird2
Just Moved In

I am having the exact same issue. Is it a Telus problem or a Hayu problem, anyone know?