Forum Discussion
jaysway
11 months agoNeighbour
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
- 10 months ago
MicheleB1 Rjevning Pollyrs ChristineAS Hello. Notification has been sent out to customers advising of the update that Hayu is no longer available to watch directly through our classic Optik boxes. You can continue streaming on any of the following supported devices: Fire TV, Roku, Apple TV, Android and Samsung smart TV's. Your Hayu subscription is still active, so you'll still be able to sign in on these devices. Appreciate your understanding!
TELUS_Support
Official Support Team
10 months agoAs stated in our reply from about a week ago, the Hayu app is no longer available for customers on our legacy platform, though it is of course still available on supported devices such as Fire TV, Roku, Apple TV, and Android/Samsung Smart TV's.
jenfost99
10 months agoNeighbour
How do I cancel my Hayu subscription with Telus? No one wants to watch it on their computer or Iphone.
- Rjevning10 months agoOrganizer
Exactly what I told them. Paying to have it on my tv., not a 7 inch phone screen or computer. Still blows my mind!
- TELUS_Support10 months ago
Official Support Team
We'll send you a private message to discuss that further, thanks.