Forum Discussion
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
Looks like they have removed the Hayu app from the TV App section on 4K boxes. Channel 336 now shows a Hayu screen and a prompt "Get Hayu with your Optik TV package" . I'm guessing if you pay Telus for the Hayu stream access it should work now on channel 336. I have a stand alone account that used to allow me to access channel 336 to watch my shows. This is similar to Netflix (422) and Prime Video (424). Appears Hayu will be like Disney+ (470) and Apple TV+ (468) where Telus wants you to pay them for the subscription. I can't add the Hayu service to my Optik account as i'm on the older Legacy channel packages. Good luck everyone.
That's so frustrating because I have Hayu as a standalone subscription and not through Telus. I hate that they don't give us a warning and I shouldn't have to subscribe via Telus to access something I already have.
