Forum Discussion
jaysway
8 months agoNeighbour
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
jenfost99
7 months agoNeighbour
I've been a loyal Telus customer for 22 years, and it's extremely frustrating that this issue has been ongoing for a month now. When will Hayu be restored on the Telus app?"
TELUS_Support
Official Support Team
7 months agoAs stated in our reply from about a week ago, the Hayu app is no longer available for customers on our legacy platform, though it is of course still available on supported devices such as Fire TV, Roku, Apple TV, and Android/Samsung Smart TV's.
- jenfost997 months agoNeighbourHow do I cancel my Hayu subscription with Telus? No one wants to watch it on their computer or Iphone.
- Rjevning7 months agoOrganizer
Exactly what I told them. Paying to have it on my tv., not a 7 inch phone screen or computer. Still blows my mind!
- TELUS_Support7 months ago
Official Support Team
We'll send you a private message to discuss that further, thanks.