Forum Discussion

jaysway's avatar
jaysway
Neighbour
8 months ago

Hayu app unavailable on Telus Optik

I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error c...
jenfost99's avatar
jenfost99
Neighbour
7 months ago

I've been a loyal Telus customer for 22 years, and it's extremely frustrating that this issue has been ongoing for a month now. When will Hayu be restored on the Telus app?"

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    As stated in our reply from about a week ago, the Hayu app is no longer available for customers on our legacy platform, though it is of course still available on supported devices such as Fire TV, Roku, Apple TV, and Android/Samsung Smart TV's.

    • jenfost99's avatar
      jenfost99
      Neighbour
      7 months ago
      How do I cancel my Hayu subscription with Telus? No one wants to watch it on their computer or Iphone.

      • Rjevning's avatar
        Rjevning
        Organizer
        7 months ago

        Exactly what I told them.  Paying to have it on my tv., not a 7 inch phone screen or computer.  Still blows my mind! 

  • Rjevning's avatar
    Rjevning
    Organizer
    7 months ago

    From my understanding, it won’t be.

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