Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
Who can I contact to discuss my home security first bill? The charges especially around taxes don't make much sense to me, and I am being charged installation fees even though I was told verbally that this would not be the case.
been receiving SMS messages from 4799 While it doesn't request anything from me, I don't understand why I am getting it and if it is legit (I haven't asked for anything from Telus)
Hi Team,I used to install fibre optic and felt the connections were very insecure. 4, 6, 8 or 12 houses sometimes were connected either in a very accessible area in a small tub in the ground or on the lines over head (way more secure).I felt that any...
Just super. Wanted to configure smart plugs for lighting schedule. Not worth the effort.
I received a phone call from a Telus agent (Probably a contractor) offering me an iPhone 14 on my account at the same price (with phone payments included) as my current account which does not have any phone purchase costs included. As the discussion ...
I received a letter from Telus Security today. It creates a call to action for me to upgrade my security system. Some quotes: "...the 3G network that is being retired across the telecommunication industry""You have not yet booked this important upgra...
#SmartHome I'm currently a client with rogers smart home, I'm considering a switch however I have a few questions According to my current offer I7” Qolsys touchscreen Panel (cellular) no landline needed and built-in glass break sensor.2 Door Sensors1...
Hi Everyone, "Telus" has called me multiple times with a promotion for a Cell plan and new cell phone. I signed up thinking it was legit, but now not sure. They asked for my CC number and drivers license number but after thinking about it for a coupl...
Why Amazon and www.byjasco.com stopped sell a Z-Wave Led Bulb devices.Does mean Z-Wave designed for all plug-in devices?!?
Telus door lock with deadbolt and keypad - getting an error message that could not lock or unlock due to mechanical issue.Deadbolt locks but it doesn't think it's locked so it keeps beeping as if it's not locked as deadbolt not turning full way.
