Hacked outdoor camera

[Slothyseb]

I recently purchased a Telus Smart Home outdoor camera, and i plugged it in for the first time earlier today and after only about 5 minutes of trying it out i heard someone talking to me through the camera. No one else is home and no Tvs were on, i was also dead silent myself. This is extremely scary and a waste of the money im spending for the camera. How do i get this fixed. 

[Rocky3]

change the IP address. But consider that someone has had access to your wifi or internet all along

[Magenxxx]

How did you get yours to play sound lol mines just a piece of wonderful that barely catch’s the footage lll 

[Slothyseb]

I'm not even sure, the smart home plus app just has microphone and speaker. The microphone and speaker were un-muted and everything was set to record and notify

[TELUS_Support]

That's disconcerting for sure. Is this still happening?