cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hacked outdoor camera

Slothyseb
Neighbour

I recently purchased a Telus Smart Home outdoor camera, and i plugged it in for the first time earlier today and after only about 5 minutes of trying it out i heard someone talking to me through the camera. No one else is home and no Tvs were on, i was also dead silent myself. This is extremely scary and a waste of the money im spending for the camera. How do i get this fixed. 

4 REPLIES 4

Rocky3
All-Star

change the IP address. But consider that someone has had access to your wifi or internet all along

Magenxxx
Organizer

How did you get yours to play sound lol mines just a piece of wonderful that barely catch’s the footage lll 

I'm not even sure, the smart home plus app just has microphone and speaker. The microphone and speaker were un-muted and everything was set to record and notify

TELUS_Support
Official Support Team
Official Support Team

That's disconcerting for sure. Is this still happening?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.