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outside security camera

katem
Neighbour

I would like to know your experiences with the outdoor security cameras. My camera only works 1/3 of the time. Sometimes when i want to look at my camera on my phone, the screen is all white, all black, flickering white and black. I want to know if other people have this issue

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

Have you spoken with our SmartHome team about this? There may be an issue with the Wi-Fi connection or camera itself.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Yes i have, this is since november and they say that they can’t see any problem on their side! It’s ok i will get them removed and get new ones from another company.

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