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Magenxxx
Coach
Joined 2 years ago
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Re: Billing peculiarity
They did the exact same thing tk me tries saying they bill a month and a half or something like that I was told two iPhone 15s for 132 a month that cost of phone and lines with the offered discounts I later signed up for their home services, which gave me even more discounts and then today I look at my bill $500. My phone bill was $500 and it has changed. Let me say every month since I signed with them in April of last year I’ve never had a bill the same ever they always change most the time they go up until like the three 400s watch your bills like trust me don’t trust their math694Views0likes0CommentsRe: I’ve been lied to and scammed
Honestly, my best advice for you when it comes to Telus is be persistent. Don’t back down know what you were told and what you promised. Be sure of it. Make sure you can back it up anyway possible like make sure you know the plan the stats of it the amount of it if you can call them out and say I was sold on a certain plan and I expect to get that service because that’s their job they legally have to Give you the service that they sold you on like they legally have to otherwise I would call if you call in a customer service don’t even give them the time a day say I want to speak to loyalty. And then tell loyalty and if loyalty has the same response, say OK I wanna talk to escalations and do not back down on that like be persistent and be adamant and they will put you through escalation and once they do trust me, they will fix it, but you’re gonna have nothing but problems. Trust me. I’m still with them stuck on this contract and my bill is still never been the same. I have not once gotten what I was promised to this day.2.2KViews0likes1CommentRe: UPS lost my phone
Also do the police report online you’ll get a file number and that’s all they want. Is they want the file number so they can still collect their money from UPS cause they wanna get paid right so that’s basically what they’re waiting for is they’re waiting for an invoice from UPS saying the item was delivered because until they get that they don’t get paid or something doesn’t go through. I don’t remember how it works, but that’s what that’s all it is. We’ll was for me anyways5.6KViews0likes0CommentsRe: UPS lost my phone
Honestly I fought my a%^ off like I blew up the company so to speak I called every manager investor and owner I emailed the owner and ceo and got a message back one day from customer relations if you want I can send you the email to the manager of loyalty side he’s actually really nice and he helped me out a lot I still fight with them cause my bills never the same as the agreement so monthly I have to call in and tell them it’s wrong but my honest advice is don’t give in be relentless with them and know your wonderful go look at the wireless code web site if your in Alberta https://crtc.gc.ca/eng/phone/mobile/code.htm KNOW YOUR wonderful AND DONT BACK DOWN THATS the only way they fix anything but be caught up and informed about your rights and what they’re doing illegally and how they’re going to fix it!6KViews1like2Comments- 3KViews0likes0Comments
Re: I’ve been lied to and scammed
I have numerous times and just got screwed over majorly by you guys found out I can’t even get the service I signed and agreed for so now I’m stuck Ina two year contract that I can only use half the service of you guys played me and scammed me i to a contract that I was never going to be able to utilize all so you could make a buck off me3.1KViews0likes1Comment