Well, I did all the work. I got a hold of everybody that I needed to. I found out what happened to the device. I even got a claim number. I got Calgary friggin UPS facility calling me giving me the claim number, but guess what that’s not good enough for Telus. Tell us still needs to investigate themselves and hold me hostage basically for the next 10 days Even though they are aware that I was supposed to be leaving for a wedding in the next three days, but can’t go now because I can’t leave the city without a freaking phone so now I gotta wait 10 days for them to do the same investigation that UPS already did and gave them the answers for Wait for Telus to find out the exact same friggin thing that I found out was that took me three hours. It’s gonna take them 10 friggin days. What is wrong with them not impressed and you know what you don’t put your customers first you need to change your slogan because that is nothing close to what you guys do for us. You are robbing us and you are lying to us and you are using us. We are just another number to you , you don’t even know our friggin names half the time right but how much you wanna make a bet of us remember the first we spoke to that told us they can’t do nothing for us. Unbelievable. I guess I’ll see you guys in 10 days.