Forum Discussion
Magenxxx
2 years agoCoach
UPS lost my phone
It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day...
JeffS
2 years agoNeighbour
I’m frustrated enough with Telus EPP experience I may cancel and go back to Rogers! I ordered an iPhone and the box from Telus via UPS had only the packing paper. There was no phone, nor iPhone box. Just packing paper. The UPS driver took it back and said he’d handle it as damaged, so we don’t receive it.
Not sure if that’s normal but sound like insurance scamming going on and general theft under $5000. Should we report this to the police so they know what’s on the rise wand what’s not?
Super frustrated with Telus. Again, I’m leaving on holidays in a 4 more business days and there’s no phone in hand, plus no hope of any after hours support anywhere to be found.
Not sure if that’s normal but sound like insurance scamming going on and general theft under $5000. Should we report this to the police so they know what’s on the rise wand what’s not?
Super frustrated with Telus. Again, I’m leaving on holidays in a 4 more business days and there’s no phone in hand, plus no hope of any after hours support anywhere to be found.
Magenxxx
2 years agoCoach
Ok so I had to jump hurtles to get anywhere with them but it got fixed eventually call the Telus facility in Calgary where it was shipped from or call the head guy of Telus or customer relations I would rigt call everyone above Telus and I would call ups head office customer relations seriously go above Telus call center demand it to fixed and bug the s$)& out of them