Forum Discussion
UPS lost my phone
It’s been over a week and currently my tracking information now states that the date will be provided later. I’ve talked to UPS numerous times they just keep telling me it’ll be delivered the next day...
Yeah yeah, maybe they should send me one to considering I’ve been waiting out over a week for a package that said on Thursday it be delivered Friday it said would be delivered now Monday. It said it be delivered and it was never delivered. It keeps saying processing at the facility and Edmonton and nobody can give me answers. Tell us is saying I have to wait 10 days for them to even open a freaking claim so what I’m just sit here and be phone and then also also I already got billed for this phone, I have to pay $140 right now for this stupid phone and they don’t even know where it is and the people I keep talking to you just give me answers that don’t even make freaking sense. They’re just telling me basically what I wanna hear or saying oh it’ll be there tomorrow. It’ll be there tomorrow. It’s not gonna be here OK at this point I think he just didn’t send it and they’re freaking trying to stick me in a **bleep** contract not gonna happen. I will fight this and I will freaking either UPS is going or tell us is going down one way another I’m not losing way or another. I’m not
Well, I did all the work. I got a hold of everybody that I needed to. I found out what happened to the device. I even got a claim number. I got Calgary friggin UPS facility calling me giving me the claim number, but guess what that’s not good enough for Telus. Tell us still needs to investigate themselves and hold me hostage basically for the next 10 days Even though they are aware that I was supposed to be leaving for a wedding in the next three days, but can’t go now because I can’t leave the city without a freaking phone so now I gotta wait 10 days for them to do the same investigation that UPS already did and gave them the answers for Wait for Telus to find out the exact same friggin thing that I found out was that took me three hours. It’s gonna take them 10 friggin days. What is wrong with them not impressed and you know what you don’t put your customers first you need to change your slogan because that is nothing close to what you guys do for us. You are robbing us and you are lying to us and you are using us. We are just another number to you , you don’t even know our friggin names half the time right but how much you wanna make a bet of us remember the first we spoke to that told us they can’t do nothing for us. Unbelievable. I guess I’ll see you guys in 10 days.
