Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 6 kudos

Resolved! Pic tv

I noticed I’m not the only one with this problem. My Pic tv remote can’t access my stations. I can scroll through the guide, but nothing happens when I select a channel. I spent several hours on the phone with Telus on Friday, but the problem was not...

MaPetersen by Friendly Neighbour
  • 11 replies
  • 0 kudos

Apple TV Remote Issues with PIK TV

In the past week I seem to be having an issue with the Apple TV remote acessing PIK TV content when using the TV guide. It either scrolls slow or not at all. It sometimes doesn't allow me to play a channel once selected. My remote is fully charged an...

GadgetGreg by Friendly Neighbour
  • 9 replies
  • 0 kudos

On Demand

Why are the new episode of Sister Wives missing from TLC on demand? Some episodes I have been waiting for 2 weeks for.Thank you.

jannau by Friendly Neighbour
  • 9 replies
  • 0 kudos

Pik Tv on Apple TV

Does anyone else experience extreme difficulty with Pik TV on Apple TV? It is awful, guide wont move to any time but the current time, if a show starts at anytime after 00 or 30 , it wont play, This is the worst app experience I have had. Pik tv is f...

traversy by Just Moved In
  • 5 replies
  • 0 kudos

PIK Tv not in correct city

My pic tv reset afyer a power failure and is now saying I live in Calagry( and not functioning but showing the menu) when I live in Victoria, but only through my Apple Tv box. It is in the correct zone on my Computer??I have unplugged my router and t...

jkent by Just Moved In
  • 1 replies
  • 0 kudos

Optic TV App Playback Error 444901

After the recent Android update on my Pixel 6, the Optik TV app keeps giving me the above playback error. Doesn't matter which channel I select. I've uninstalled the app and rebooted my phone and reinstalled - and same problem. I've also cleared the ...

Fnunes97 by Just Moved In
  • 20 replies
  • 1 kudos

PikTV's "Guide" won't display only my subscribed channels

When I first installed PikTV on an NVIDIA Shield about 10 months ago, the Guide function worked correctly and would only display a list of channels that I am subscribed to and are free (about 25 channels). Now, for the past 4-5 months, the guide show...

PokeyOne by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! PikTV on LG Flat-screen

Can I stream PikTV on LG Flat-screen for the family to enjoy together.

Abim by Just Moved In
  • 1 replies
  • 0 kudos

Sound but no picture on ipad

Was watching news, then picture disappeared but sound still on. Only see the guide and what’s on now pictures. No live picture of news.

SBob by Just Moved In
  • 1 replies
  • 0 kudos