Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Pik TV channel token expired

Anyone Else Get Token Expired Error When Selecting One Of Their Subscribed Live Channels?I Have To Kill The Pik App On Nvidia Shield Many Times A Day Now To Get It To Work.STILL Waiting For This New Telus Box We Were Suppose To All Get.

Old box is done, but no new box has arrived

I've had PikTV for a couple of years now, using an old box. Last month, Telus informed me that they were sending me a new box. Well, it's June 1, the old box doesn't work anymore, and I have not received the new box they claim to have shipped. What's...

geobeck by Friendly Neighbour
  • 6 replies
  • 1 kudos

Now What?

Guys, what now, I turn on piktv today and at the home screen there is no channel listing.There's are 4 rows,Android STB home billboard,Resume,(which honestly comes and goes),HighlightsFavoritesWhere are the channels? Am I supposed to navigate away fr...

Qix by Organizer
  • 3 replies
  • 1 kudos

Pik TV Update Issues

Having similar issues with error codes, menu freezing after latest update, apps needs closing/reopening constantly. Am also now missing a channel from the guide, channel is missing whether on subscribed or all channels.

Ability to Manage Subscription Broken

When I attempt to manage my Pik TV subscription, the browser based interface gives me a QR code which opens the Telus app on my phone. However, the Telus App is broken. This has been going on for 4+ months. I have tried to make several call to Telus ...


Resolved! Set up restricted profile on 'new' Pik TV digital box?

Hi all,Is it possible to set up a Restricted profile on the new Pik TV box like I'd already set up on the old one?If not, how am I supposed to curate apps or content for my kids? I am really hoping I can block a bunch of apps, e.g. YouTube.Also, I do...

insyzygy by Friendly Neighbour
  • 9 replies
  • 0 kudos

Cant get pik tv set up

Hi. We just switched back to telus internet and got pik tv with it. Didn't realize how complicated it was when i chose it. Didn't realize we wouldn't have a way to get it on our tv. Kinda thought it was going to be atleast similar to having cable. An...

MandyMac by Friendly Neighbour
  • 3 replies
  • 0 kudos

Cant add or change or manage PIK TV channels

When I use MyTelus.com to add or change my channel lineup it errors and randomly deletes channels when adding others, it is unusable and the tech dept has the same issue......they have been working on this for 2 days since I brought it to their atten...