Optik TV
Share your expertise or seek help to enhance everyone's Optik TV experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1872 Posts

Latest topics in Optik TV

Previous recorded episode being automatically erased?

I recorded the first episodes of The Big Bake and Holiday Baking Championship on the Food Network last week, but they've now disappeared and only the episodes that were recorded today are there. I did not delete last week's episodes because I hadn't ...

Recordings can only be set from the live point

If I come across a show in the guide that is of interest but already 1/2 over I can press the start over button.I can also watch again from the beginning up to 24 hours (or more) after it is aired. Then on demand for some. Why then is it not possible...

Rocky3 by Rockstar
  • 31 Views
  • 1 replies
  • 0 kudos

Disabling and re-enabling Home screen

Below are the instructions on the Telus 'how to' site.Problem is the Options button on the remote does nothing. It does not bring up any options to select Off or Don't Display. It's like the Option button on the remote is not active. Please help as m...

GerryR by Just Moved In
  • 28 Views
  • 1 replies
  • 0 kudos

recurring recordings

How come my daily news, global 104, drops recording some days? It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again. I have deleted the recurring recording and set it up agai...

chanson by Neighbour
  • 386 Views
  • 6 replies
  • 0 kudos

Sound issues

I struggle with consistent sound when watching TV:-When I watch tv for more than a couple of hours the sound un-syncs. I have to turn the pvr off and then back on again and it will line back up-When I forward through commercials, the sound goes down ...

Missing episode (4) of Tracker

There was a new episode of Tracker for on demand, but when you go in, episode 1 is gone, there is episode 2, then episode 3 and another episode 3, but no 4. Also the season finale of Naked and Afraid, the challenge one was cut off at the end so could...

AC2024 by Neighbour
  • 201 Views
  • 7 replies
  • 0 kudos

What Exactly is This New Item on My Latest Service Agreement

So on my last Service Agreement I see something called " Showcase Mini Offer " included as part of my TV services. Now the cost of my TV services has not changed at all but I would like to know just what this " Showcase Mini Offer " is. I called Telu...

Stingray Music channel

My stingray music channel disappeared recently. I had uploaded the app to my phone, used my Telus account to sign in and today I notice I am no longer subscribed and need to pay for the app on my phone. What happened here? I have a music video statio...

Terrilyn by Neighbour
  • 195 Views
  • 7 replies
  • 0 kudos