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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1852 Posts

Latest topics in Optik TV

TelusTV-21T button in front

Anyone know what the button at the front of the tuner is for? And how to use it. Also there is a factory reset at the back. What does it do and how would you use it? Then there is a button on the side, I think it is for pairing, but for what?

Rocky3 by Rockstar
  • 111 Views
  • 9 replies
  • 0 kudos

Question About Channels Included in AMC+ Theme Pack

I have the latest Optik TV brochure and it shows the regular AMC channel as part of the AMC+ theme pack. But on the Telus website it only shows AMC+, SHUDDER, IFC Films Unlimited and Sundance Now streaming channel in this theme pack. So which version...

What Exactly is This New Item on My Latest Service Agreement

So on my last Service Agreement I see something called " Showcase Mini Offer " included as part of my TV services. Now the cost of my TV services has not changed at all but I would like to know just what this " Showcase Mini Offer " is. I called Telu...

telustvplus.com not showing any content

I can log in to Telustvplus.com and see the normal guide and list of shows but when I select anything it pops up a blank screen. It eventually gives a "Playback" error. I've tried logging off and on, clearing cash and data, and tried rebooting. Nothi...

jeanc555 by Just Moved In
  • 47 Views
  • 1 replies
  • 0 kudos

Resolved! Telus Optik tv guide error for ch 716 Travel XP

Every time there is a time change (twice a year), there is a subsequent error in the Telus optik tv guide for one channel in particular. Currently, after the return to standard time, the schedule for the Travel XP channel 716 is out by one hour. This...

rhvic by Friendly Neighbour
  • 2351 Views
  • 8 replies
  • 0 kudos

Resolved! pvr issues

HI,I Have noticed some issues with my PVR 4k recently,i have missing recordings or recordings that show full time but only play 2 minutes and recently a recording that froze part way through that would not rewind or fast forward.i have unplugged the ...

mapp68681 by Friendly Neighbour
  • 210 Views
  • 4 replies
  • 0 kudos

Telus Tv+ unable to access any live TV channels

unable to access any live channels on Telus TV+. This is a recent issue that has started and I get the error message “your rental has expired or this program is not included in your subscription….. “ I am logged in as normal and can see all of my re...

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New telus android Box HDR issue

I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?

Jordan83 by Friendly Neighbour
  • 2511 Views
  • 14 replies
  • 0 kudos

recurring recordings

How come my daily news, global 104, drops recording some days? It is set to recurring but yet there will be three days that it isn't showing it is going to record and then it will start again. I have deleted the recurring recording and set it up agai...

chanson by Neighbour
  • 211 Views
  • 5 replies
  • 0 kudos