TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2115 PostsLatest topics in TV
Majority of pictures are too dark since install
Both my LG oled TV’s have very dark pictures during indoor scenes now . It’s as though Telus has some kind of firmware issue with there android tv boxes .Both tvs were perfectly fine before switching to Telus , as a matter of fact I had my oled tvs s...
Telus TV-21T operating system issues
Sometimes you’re watching a show and you pause for a moment to have a close look at something in the picture. Problem is, the progress bar, title of the show and all of the option buttons come up and never disappear.Most other operating systems, thes...
Optik TV recordings disappearing
I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.Even whe...
Recording policy changes?
We just got a fibre optic upgrade and have had nothing but problems in terms of intermittent tv and internet. The techs we've dealt with over the phone and in person try to help, and the in-person tech installed a new type of cable box because they c...
TELUS Satellite choppy video
Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly. Its like there is a buffering issue or maybe the definition is now too high for the receiver to handle it smoothly? Its...
ERR_AGL_ACN_3545
I have had this issue since my account was set up in October 2024 and no one is helping me. I am at my wits end - I can't watch the telus tv app with my account. I can't even message the support account privately. Why can't someone help me.
Picture in Picture
I have the new digital box powered by Android. Picture in Picture is available when viewing the guide, but when I was playing around with the Bluetooth remote, I accidentally turned on Picture in Picture, without the guide (grid). How do I activate t...
Telus TV Plus (web browser) not working?
I have been trying to login using my desk top into the Telus TV Plus web browser. I can log in, and see the everything, including channels, but when I click on channel, the circle just spins. No video is occurring. I tried my work, home and friends l...
Resolved! Sonos Arc soundbar and new android/evolution box
We had evolution boxes hooked up yesterday. While everything seemed to go well, we have an issue with our main tv that uses the Sonos Arc soundbar (a Sonos Beam soundbar in another room is working just fine). The new telus box is interfering with the...
The Irrational (tv show) is missing episodes
Season 1 has 11 episodes but in demand only has 8 and then it jumps to season 2
