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Recorded show on my devices

250LR
Neighbour

February

When will Telus upgrade the tv app to include recorded shows?

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3 REPLIES 3

A-B
Community Manager
Community Manager

February - last edited February

On the latest Optik TV platform, cloud PVR recording does allow recorded programs to be watched on a number of devices. You can check out the page at our website HERE. 

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250LR
Neighbour
In response to A-B

February

How do I use the cloud platform or enable it ?
Sent from my iPhone
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Optik-Kate
TELUS Team Member
TELUS Team Member

February

Hi @250LR, cloud recording is only compatible with the latest Optik TV platform. If you're a current Optik TV customer with earlier versions of 4K boxes, you can request to be migrated via this link: telus.com/tvboxrequest

However, please remember that you cannot revert to older equipment once the migration is complete. I encourage you to review feedback from other users within this forum to make an informed decision before migrating. Hope that helps!

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