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wrong show recorded

Rocky3
Rockstar

Why is the scheduled recording being replaced by another show when the sceduled show is playing?

 

The wrong show is recorded when the scheduled show is playing on time.

I record new FBI, FBI wanted, FBI International.  I am getting other than FBI recorded. last evening I was quick enough to check the supposed channel for the show(s) and was able to restart the correct show(s).

The shows were not pre-empted by something else, the wrong show, wrong channel was being recorded, but the recording displayed as the correct show.

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Is this the first time this has happened?


Rocky3
Rockstar

LOL,

weekly for same three FBI shows for past 2 weeks, but I may have ignored before. So far only noticed FBI, but now am watching all as NO, not the first time, just thought shows were as before pre-empted due to another show running over time.

TELUS_Support
Official Support Team
Official Support Team

Could you send us a private message so we can gather your info for our Optik team, thanks.


Rocky3
Rockstar

It did not happen again yesterday, in fact I had three of each recording from 3 channels in an attempt to find which channel was off.