How to watch channels with a home icon

[newio]

Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?

[El-Eric · Accepted solution]

Hi @newio - our team is aware of the issue and there is an open ticket for this issue: https://forum.telus.com/t5/Optik-TV/TELUS-TV-PLUS-BROWSER-ACCESS/m-p/150203#M15168

[Rocky3]

Why is this marked as a solution?

[Rocky3]

The solution for now that works is to press record on that show, then go to the recording and press play.

[Rocky3]

Still not fixed

[TELUS_Support]

Hey @newio just wanted to quickly touch base that our team has advised this issue is addressed. Please let us know if you continue to experience it right away, thanks for your patience!

[Rocky3]

Yes you can now watch live. The house symbol is still there, less important