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How to watch Telus TV+ on PikTV Box

M1-
Helpful Neighbour

Hello just trying to find out how to watch "Telus TV+" and "Telus Films & Series" on PikTV box? Zero info on the Telus website or through the chatbot. Thanks

6 REPLIES 6

Nighthawk
Community Power User
Community Power User

The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. The current TELUS TV-21T set top boxes would have come with Telus TV+ already installed. They would have been provided to all PikTV box holders as a replacement. If you look at the sticker on the underside of the box, what model is listed there?


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M1-
Helpful Neighbour

Hi it's the current model TELUSTV-21T. I noticed there was a "Telus TV+" in the top left corner of the home screen but not clickable; not sure if it was there before my subscription.

It also has a few extra live channels than before; is it what Telus TV+ is about?

And how about "Telus Films & Series"?

TELUS_Support
Official Support Team
Official Support Team

TELUS TV+ is a next-gen streaming TV platform. The packages will be different and you'll gain a new library that highlights indie and TELUS sponsored content. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

M1-
Helpful Neighbour

Where’s the new library?

How do I watch “Telus TV+” and “Trlus Films & Series” on my PikTV box? Step by step instructions appreciated.

TELUS_Support
Official Support Team
Official Support Team

You can find that content under Video on Demand (VOD) and listed under the Local Film and Series category.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

M1-
Helpful Neighbour

Telus keeps emailing me about activating Telus Films.& Series; when I clicked on Activate, it took me to https://telustvplus.com/#/ No option to activate anything even after I logged in. When I go back to the Subscription screen and it still shows the same (see pic).

How do I activate Telus Films & Series?

How do I check if it is activated or not?

Subscriptions_TELUS.jpg