How to watch Telus TV+ on PikTV Box

[M1-]

Hello just trying to find out how to watch "Telus TV+" and "Telus Films & Series" on PikTV box? Zero info on the Telus website or through the chatbot. Thanks

[Nighthawk]

The original PikTV boxes were discontinued some time ago as the manufacturer wasn't providing software updates any longer. The current TELUS TV-21T set top boxes would have come with Telus TV+ already installed. They would have been provided to all PikTV box holders as a replacement. If you look at the sticker on the underside of the box, what model is listed there?

[M1-]

Hi it's the current model TELUSTV-21T. I noticed there was a "Telus TV+" in the top left corner of the home screen but not clickable; not sure if it was there before my subscription.

It also has a few extra live channels than before; is it what Telus TV+ is about?

And how about "Telus Films & Series"?

[TELUS_Support]

TELUS TV+ is a next-gen streaming TV platform. The packages will be different and you'll gain a new library that highlights indie and TELUS sponsored content. 

[M1-]

Where’s the new library?

How do I watch “Telus TV+” and “Trlus Films & Series” on my PikTV box? Step by step instructions appreciated.

[TELUS_Support]

You can find that content under Video on Demand (VOD) and listed under the Local Film and Series category.

[M1-]

Telus keeps emailing me about activating Telus Films.& Series; when I clicked on Activate, it took me to https://telustvplus.com/#/ No option to activate anything even after I logged in. When I go back to the Subscription screen and it still shows the same (see pic).

How do I activate Telus Films & Series?

How do I check if it is activated or not?

[TELUS_Support]

Hey @M1- we'll send you a private message to help