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Accidently ordered the new Optik TV Digital Box

Heartbreakveesh
Neighbour

Hello,

 

So I accidently placed an order for the new TELUS digital box, however, I do not want it. Now TELUS is shipping the new box, but I want to keep my TELUS Optik TV STB as is.  Now in the email they say that my equipment will stop working on the 8th of October, however, I don't want to switch over to the new box. What should I do?

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Hi there, could you send us a private message? We’ll look into it for you.


If our reply solved your issue, please click on "Accept as Solution" to help others in the community.

Yes! Will do now

Rocky3
All-Star

You will be assimilated, resistance is futile

Are you Rocky3 of 9?