Accidently ordered the new Optik TV Digital Box

[Heartbreakveesh]

Hello,

So I accidently placed an order for the new TELUS digital box, however, I do not want it. Now TELUS is shipping the new box, but I want to keep my TELUS Optik TV STB as is.  Now in the email they say that my equipment will stop working on the 8th of October, however, I don't want to switch over to the new box. What should I do?

[TELUS_Support]

Hi there, could you send us a private message? We’ll look into it for you.

[Heartbreakveesh]

Yes! Will do now

[Rocky3]

You will be assimilated, resistance is futile

[xray]

Are you Rocky3 of 9?