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Accidently ordered the new Optik TV Digital Box

Heartbreakveesh
Neighbour

Hello,

 

So I accidently placed an order for the new TELUS digital box, however, I do not want it. Now TELUS is shipping the new box, but I want to keep my TELUS Optik TV STB as is.  Now in the email they say that my equipment will stop working on the 8th of October, however, I don't want to switch over to the new box. What should I do?

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Hi there, could you send us a private message? We’ll look into it for you.


Yes! Will do now

Rocky3
Rockstar

You will be assimilated, resistance is futile

Are you Rocky3 of 9?