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telus email

Anon125
Advocate

never moved to gmail, now gmail does not recognize my email.

what do i do?

want the telus emauil address  without the telus bit i assume

thanks

1 ACCEPTED SOLUTION

FuzzyLogic
Community Power User
Community Power User

Normally if you switch providers you would lose access to your @telus email address. I believe it's still possible to keep the email address. More here:

 

Solved: Why do I still have to pay Telus for email when th... - TELUS Neighbourhood

 

Again you would likely need to talk to Telus to sort this out.


Just a long time customer hoping to help.

View solution in original post

10 REPLIES 10

FuzzyLogic
Community Power User
Community Power User

Your mail would have been migrated to gmail. Not sure of it's status if it's not been used since the migration. You will need to work with support to sort this out.

 

Your email address would still be the same after the migration to gmail.

 

This may be useful:

 

TELUS email powered by Google | TELUS Support


Just a long time customer hoping to help.

gmail says couldnt find your google account

Anon125
Advocate

note to forum admin. Subscribe does not work.

Anon125
Advocate

telus fella was in guatemala he did the best he could do, telus will keep tryjng

this forum says "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

of course there was NO HTML

Anon125
Advocate

note to forum admin. Subscribe now works

Anon125
Advocate

we only use telus for the phone.

if we switch providers to say rogers, will we still keep our email addresses as they say telus- but at gmail?

FuzzyLogic
Community Power User
Community Power User

Normally if you switch providers you would lose access to your @telus email address. I believe it's still possible to keep the email address. More here:

 

Solved: Why do I still have to pay Telus for email when th... - TELUS Neighbourhood

 

Again you would likely need to talk to Telus to sort this out.


Just a long time customer hoping to help.

Anon125
Advocate

thanks for your help

between the telus man in the philipines and my knowledge i can now sign in.

do the telus accounts at gmail get lots of spam?

thanks all

BTW the call from the philipines did not have a coller ID, it just said private calller.

telus, is this the best you can do?