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Late Payment Charge?

Just Moved In

For the first time in over 30 years, I was charged a late payment fee of $2.81.

The explanation is that Telus requires more time to process the payment.

if this was true, Telus should change the due date.

Not penalize me.

It’s not my fault that Telus can’t process the payment in time.

Hire more staff!

This kind of bull**bleep** makes customers like me consider the competition.

Do you hear me Telus!


Community Manager
Community Manager

We do, and we'd like to look in to it for you. Reach out to us over on our Twitter account or send us a private message at our Facebook page so we can verify your account details and investigate further!